Terms and Conditions

We want you to feel confident about your purchase, so we offer a 100% satisfaction guarantee on all of our products.

If you're not satisfied with your purchase, you may return the product for a full refund within 48 hours of the date of purchase.

If you do choose to return an item, please note that it must be returned in its original packaging and condition. We will then refund the full cost of the product, excluding shipping costs and applicable taxes.

All returns must be pre-approved by us before they can be shipped back to us. This does not apply if the product has been used or damaged in any way.

We will inspect your return within 48 hours of its arrival, and issue you an email that either allows you to keep the item or initiate a refund. If we determine that your item is eligible for a refund, we will process it within 48 hours.

As a company that prides itself on the high quality of its work, we are unable to provide refunds on customized suits. However, partial refunds are available in the form of store credit for standard-size suits after approval by our team.

To request a return or exchange, please contact us at support@skyexsuits.com.au We will respond within 24 hours and typically much sooner!